Support


Online Technical Support Resources


Setup High speed ethernet Setup Instructions for apartment residents
FAQ Technical support Frequently Asked Questions
Service Upgrade Upgrade your Ethernet Service Plan
Wireless Security General Wireless Security information
Security General Computer Security information
Device Registration Game console, VoIP or TiVO Device Registration


Telephone Technical Support


Telephone Support Technical support is available at 407-283-7852 Monday through Friday between the hours of 9:00 AM and 5:00 PM. While you are free to use a router or a wireless router, VBNet does not provide support for those devices. Please be sure your computer is directly connected to the wall jack (no routers) before contacting tech support.